When I upgraded my Win7 Installation to Win10 Pro then the HP printer which was installed in win7 kept working. In the printer queue there is the document in error. Print page from notepad: "Printer is in error state"(Notepad) or "Error printing on HP LaserJet. (Print test page: "printer is in error state") In the printer list presented both of the printersĬhosen HP deskjet 1200 Series PCL5.installed and rebooted.
OK, then I used the driver from old Win10 PC. Please select the desired operating system and select “Update” to try again.
We were unable to retrieve the list of drivers for your product. Selected operating system: Windows, Windows 10 (64-bit) Change:
USB connection - I also tried another USB port). Removed printer (HP deskjet 1200 Series PCL5. I tried again a print job: "Printer is in an error state" You can also type %windir%\System32\spool\PRINTERS into the address bar in Explorer if the C drive is not the default Windows partition > Delete all the files in this folder > Services console and right-click and choose Start for the Print Spooler serviceġ) HP Print and Scan Doctor 5.1: twice failed to communicate Type Services in Windows Start Search Box > Click Services > Scroll down to Print Spooler > Right-click and choose Stop for the Print Spooler service > Go to C:\WINDOWS\System32\spool\PRINTERS.
If you are using wired printer > Select Add a local printer or network printer with manual settings > Select Use an existing port > Select your Printer and follow on screen directions If you are using Bluetooth / Wirelss printer > Select Add a Bluetooth, wireless or network discoverable printer > Choose the printer > Select your Printer and follow on screen directions If Windows doesn't detect your printer, then you will get a blue message - Click The printer that I want isn't listed Type Printer in Windows Start Search box > Click Printers & Scanners > On Right side, Click Add a printer or scanner > If Windows detects your printer, it will be listed > Select the printer and follow on screen directions to set it up (In case of Wifi printer, your computer should also be logged into Wifi network) Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers > Reinstall the Printer driver > Reboot the computer Type Printer in Windows Search box > Click Printers & Scanners > Scroll down and click Print server properties under Related settings > Under Driver tab, look for your printer > Select it and click Remove button at the bottom Type Printer in Windows Search box > Printers & Scanners > Select your printer > Remove device Download it, launch it and follow the onscreen directions to locate problems and fix themĬlick on Windows Key+X > Apps and Features > Scroll down and click Programs and Features > Select your printer > Select Uninstall HP provides a tool for HP printers to troubleshoot - HP Print and Scan Doctor. In case of Wireless printer, Switch it ON and connect it to the Wifi network. Before proceeding with the troubleshooting steps, Connect your Printer to the computer and Switch it ON.